Terms & Conditions

pirwahostels.com

Privacy

Pirwa Hostels protects the information of all of our clients and will not share this with third parties without the authorization of our clients, and only for ends related to the planning of reservations or execution of touristic programs. The personal information of our clients, program characteristics, and payment-related information are confidential for Pirwa Hostels.

Communication

It is part of Pirwa Hostels's policy to establish ties of communication with our clients to coordinate each of your trip details during the execution of your touristic program. You can use personal, physical and electronic channels to establish communication, with the security that the Pirwa Hostels team will be very respectful with the regulations and limits which this implies. If communication with any member of the company is offensive or bothersome at any time, please alert us to this issue, as we will take pains to solve any issue immediately.

Virtual Newsletters and Brochures

Pirwa Hostels designs these newsletters in PDF format so that they can be shared in electronic form with our clients and they in turn can share them with other people, these brochures have an informative aim for our clients and should not be reproduced or copied for other ends.

Credits

For the development of this website, Pirwa Hostels staff have produced text and images for the content. As such they are the property of the company, with the exception of images provided by independent institutions and photographers, which are credited as such.

General conditions

Limit of Responsibility of Pirwa Travel with Third Party Providers

Pirwa Travel acts as a tour operator in Peru, and makes use of contracted services from diverse providers such as transport companies, lodging providers, restaurants and other services of an independent nature which are not under our supervision or control. Pirwa Travel cannot take responsibility for acts or omissions which can occur in these companies. Pirwa Travel will select those providers which offer the most security and confidence, and in the case that issues arise, the company will assist our clients in lodging the corresponding complaints.

Responsibility of Pirwa Travel with Flight Tickets

Domestic and international flights are subject to oversells, cancelations, or rescheduling. If this occurs, Pirwa Travel will do everything within its reach to assist our clients in boarding their respective flights or arranging alternative arrangements. Pirwa Travel will not take responsibility for an airline's refusal to allow clients to board, additional fees, rate changes, nor additional transfers which the airline provides due to flight cancelations or delays.

Adventure Activities

Due to some activities which entail the inherent risk of personal harm, for the execution of some programs it will be necessary to sign a release of responsibility. Pirwa Travel cannot guarantee security 100%, which is why travelers should be conscious and careful during their trip or program. Pirwa Travel cannot assume responsibility for their security or personal damages. Before the execution of some activity our guides will provide orientation about the activities to be realized and any attendant risks.

Events Out of Our Control

Pirwa Travel does not assume responsibility for events out of our control such as governmental measures, civil disturbances, terrorist acts, epidemics, states of emergency, delays due to adverse weather conditions, damages in the means of access impeding transport, temporary unforeseen closures of archeological sites, or any other act or incident outside of the control of Pirwa Travel or our providers.

Visas, Customs and Vaccinations

Visa and Customs procedures are entirely the responsibility of the client. Please keep in mind that those traveling to jungle should receive a yellow fever vaccine 10 days in advance and request the international vaccination certificate.